Proactive

A comprehensive security, management and business continuity solution.

Get down to business

  • Real-time detection & response helps mitigate evolving cyber attacks.

  • Network & device management for optimized performance and security.

  • Safeguard critical data & backups, ensuring continuity during disruptions.

  • Streamline operations, optimize resources and harden security posturing.

  • Enhance productivity through efficient IT operations and issue prevention.

Features

Cyber Security

Advanced Threat Detection & Response

Advanced Threat Detection & Response

An industry leading, best-in-class advanced security offering providing real-time threat detection with machine learning and autonomous response capabilities, allowing businesses to detect and mitigate sophisticated cyber threats that traditional antivirus solutions may miss.

Cloud managed anti-virus

Managed Web Protection

Essential for blocking access to malicious websites and preventing users from accidentally downloading malware or falling victim to phishing scams while browsing the internet, managed web protection adds an extra layer of security to workstations, helping to mitigate web-based threats in real time.

Firewall Monitoring & Management

Firewall Monitoring & Management

A critical component in securing network traffic and preventing unauthorized access to sensitive internal systems and data, firewall monitoring and management ensures optimized throughput & performance while shielding network assets and traffic via tailored rules and policies.

Infrastructure Management

Managed Updates & Patching

Managed Updates & Patching

Crucial for addressing vulnerabilities that could be exploited by threat actors, managed updates and patching ensure that operating systems and applications are regularly updated with the latest security fixes, reducing the risk of exploitation by hackers and cyber criminals.

Router & Switch Monitoring

Router & Switch

Maintaining stability, security, and performance across a network, proactive router and switch administration involves configuring devices, updating firmware, analyzing traffic patterns and identifying threats to minimize downtime, improve security posture, and ensure compliance via a tailored network infrastructure.

WiFi Management

WiFi Management

Designing, deploying, and optimizing wireless networks to ensure reliability and high performance and involves configuring access points, monitoring performance metrics, managing user access, planning scalability, and providing support to promptly resolve issues and minimize downtime.

NAS Device Management

NAS Device Management

Providing optimal performance and security for businesses relying on NAS devices for storage, backup or server functions, this service covers initial setup, ongoing monitoring, maintenance configuration, patching and updates, ensuring proactive prevention of data loss and unauthorized access.

Identity and Access Management

Licensing & Asset Management

Licensing & Asset Management

Comprehensive management of software licenses and IT assets to ensure compliance, cost-effectiveness, optimization and risk mitigation and includes tracking software licenses, managing procurement and renewals, and conducting asset discovery and inventory management.

Monitoring & Maintenance

Performance Monitoring

Performance Monitoring

Continuous assessment and optimization of IT infrastructure and services which includes network performance, application efficiency, end-user experience, capacity planning, security monitoring, resource tracking and reporting to identify areas for improvement and enhanced productivity.

Preventative Maintenance

Preventative Maintenance

Regular maintenance and documentation of IT systems to prevent hardware failures, software glitches, and network disruptions and includes health checks, hardware maintenance, performance tuning, and security and vulnerability audits to enhance reliability, productivity, efficiency.

Daily Health Checks & Alerts

Daily Health Checks & Alerts

Proactive monitoring of workstations for any signs of compromise or issues that require attention includes sending email alerts to ensure that administrators are promptly notified of any potential security incidents or system health issues, enabling swift response and remediation.

Data Protection & Recovery

Backup & Recovery

Backup & Recovery

Involves planning, implementing, monitoring, and managing data protection strategies and includes regular data backups, disaster recovery planning, testing, encryption, access controls, client education and compliance with regulatory requirements to ensure business continuity.

The best customer service is when end users don't need to reach out to the help desk.

~ Nishant Rao

Level up your business with Proactive

Get a comprehensive security, management and business continuity solution backed and supported by a team of experts.

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